Privacy Policy

OUR PRIVACY POLICY   Dionne Atkins T/A Miss Make It Happen respect the privacy of everyone who visits our website and uses our online and offline services. We understand that your privacy is extremely important and that you care about how your personal data is used, stored and shared online. We are committed to ensuring that your privacy and private data stays secure and protected. We are also committed to being transparent about what we collect from you and how we use it. This policy provides you with information about what personal data we collect, how we use your data, how we ensure your privacy is maintained, and your legal rights relating to your data.   Who is Miss Make It Happen? Dionne Atkins T/A Miss Make It Happen. You may contact us by the following channels: Telephone – 07961224082 Email – hello@missmakeithappen.co.uk Dionne Atkins is responsible for ensuring that we comply with GDPR, acting upon any changes to the regulations, answering any questions that may be asked and acting upon your requests for changes, deletion etc.   Your rights. Under the General Data Protection Regulation (GDPR) you have a number of rights with regard to your personal data, which this policy and our use of your data has been designed to outline and uphold: The GDPR includes the following rights for individuals: • The right to be informed • The right of access • The right to rectification • The right to erasure • The right to restrict processing • The right to data portability • The right to object and • The right not to be subject to automated decision-making including profiling. On the whole, the rights individuals will enjoy under the GDPR are the same as under the DPA but with some significant enhancements. The right to data portability is new. It only applies: • To personal data an individual has provided to a controller • Where the process is based on the individual’s consent or for the performance of a contract; and • When processing is carried out by automated means. If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, then please contact us using the details provided in Section 1 and we will do our best to solve the problem for you. If we are unable to help, or you aren’t satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted: By post – The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. By telephone – 0303 123 1113 Website – www.ico.org.uk Our information is stored with the ICO and access to our certificate is available upon request.   What information and data do we collect from you? Depending on how you use our sites and systems, we may collect some or all of the following personal data from you. Contact information and data such as your name, email addresses, postal address and telephone numbers, and any information you voluntarily give to us. System information, such as IP Address, browser type and version, and operating system. Information about your activity on our site. Other publicly available information, including any which you have shared via a public platform such as Twitter, Facebook, blog pages and podcasts.   How we use your data All personal data is processed and stored securely. We do not keep your personal data for any longer than it is necessary in light of the reason(s) for which it was first collected. Your personal data will be deleted if we’ve not had any action with for after 24 months. Where we have a legal obligation to keep it longer than that, we will delete it as soon as our legal obligation is discharged. We may keep your data longer if we are involved in a legal claim or dispute. Where this is the case we will delete it as soon as such claim or dispute is resolved. Our use of your data will always have a legal basis, and we may use your data for the following purposes: • Providing and managing your access to our website and services. • Personalising and tailoring your experience on our website and services. • Providing and managing your account on our website. • Communicating with you (replying to your emails and enquiries). • To provide you with goods and services as ordered. • Market research. • Analysing your use of our site and services, gathering feedback, to continually improve our site and your experience. • You will always be able to unsubscribe or opt-out from this use at any time.   Legal basis We will only process your data where we have a legal basis under the GDPR to do so. Our use of your personal data will always have a legal basis, either because: It is necessary for our performance of a contract with you; or You have consented to our use of your personal data; or We are complying with a legal obligation; or It is necessary in pursuit of our legitimate interests – detailed below. Where our processing of your data is based on our legitimate interests, we will have ensured that such processing is required and we will not do so where our interests are over-ridden by yours. Our legitimate interests include: Selling and supplying our services to customers and potential customers. Handling customer and potential customer contacts, queries, complaints or disputes. Understanding our customers’ (or potential customers’) behaviour, activities, and preferences. Improving our products and services, including developing new products and services. Promoting, marketing, and advertising our goods and services.   Storing and sharing your data and information Data security is very important to us and we take appropriate security measures to safeguard and secure your data which is collected via our website and services. We endeavour to keep all of your personal information in the European Economic Area (EEA). The EEA includes all EU Member States plus Norway, Iceland, and Liechtenstein. In limited, and necessary, circumstances your information may be transferred outside of the EEA; this will only happen where it can’t be avoided. Where this does happen, we will put special protections in place. We will only move data to countries or organisations: Where the EU Commission has deemed their data protection measures to be adequate. Or under a contract which enforces the EU Commission approved “standard data protection clauses” which can be viewed at: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm We will never sell or otherwise transfer or disclose your personal data to any third party except: We may sometimes contract with trusted service providers to provide goods and services on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, marketing and IT systems. This will sometimes necessitate the transfer of your personal data to those trusted service providers. Where we transfer your data to our trusted service providers we will have confirmed that they will apply data protection and security measures to the same standard we would. We will always impose contractual terms on all of our providers to ensure your data remains secure. In certain limited circumstances we may be legally required to share your personal data – for example where we are involved in legal proceedings, where we complying with a court order, regulatory requirement or government department with appropriate legal authority to compel us to do so.   Cookies Like many other websites, ours uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your computer or device to allow a website to recognise you when you visit. They help us collect statistical data about your browsing actions and patterns but should not contain personal data (other than the cookie itself, which is defined as personal data under GDPR). All cookies used by and on our website are used in accordance with the current cookie law. By giving us your consent, you are allowing us to provide the best possible experience of our website. You may refuse consent to cookies; however certain parts of our website may then not function correctly. You can alter your browser settings to refuse all cookies.   The cookies we use on our website are:
Cookie Name Purpose
Strictly Necessary Cookies
Performance Cookies Google Analytics
Targetting / Advertising Cookies Facebook Pixels
    Changes to our privacy policy We may change this privacy notice from time to time (for example, if the law changes or we update our systems). Any changes will be immediately posted on our site. We recommend you check the privacy notice regularly to remain up to date. This privacy notice was last updated in May 2018.